Privacy Policy
Effective date: September 19, 2026
1. Who is responsible for your information
Tyler Mitchell Mindset operates tylermitchellmindset.com and is responsible for personal information under its control. Privacy questions and access requests may be sent to [email protected].
2. Information we may collect
- Contact details such as your name, email address, telephone number and location or time zone.
- Information you provide in contact, coaching, assessment, booking or intake forms.
- Appointment details, program participation, communications, preferences and support requests.
- Transaction and subscription information. Payment card details are generally processed by a third-party payment provider rather than stored directly by Tyler Mitchell Mindset.
- Technical information such as IP address, browser, device, referring page, cookies and website activity.
- Testimonials, recordings, photographs or other content only when supplied or used with appropriate permission.
3. Why we use information
Information may be used to respond to inquiries, schedule and deliver coaching, manage accounts and payments, provide requested resources, send appointment or transaction messages, improve services, maintain security, comply with law, keep business records, and send marketing communications where consent or another lawful basis permits.
4. Consent and limiting collection
We seek meaningful consent where required and collect information reasonably needed for identified purposes. You may decline optional information or withdraw consent, subject to legal or contractual limits. Withdrawing consent may prevent us from providing a requested service.
5. Email and text communications
Marketing messages are sent in accordance with applicable Canadian anti-spam requirements. You may use an unsubscribe link, reply STOP to applicable text messages, or email us to withdraw marketing consent. Service, booking and transaction messages may still be sent when necessary to fulfill your request or agreement.
6. When information may be shared
Information may be shared with service providers that help operate the business, such as GoHighLevel, website hosting, Google Workspace, Zoom, calendar, email, text messaging, analytics and payment providers. They receive information only as reasonably needed to provide their services. Information may also be disclosed when required by law, to protect safety or rights, in connection with a business reorganization, or with your consent. We do not sell personal information.
7. Processing outside Canada
Some service providers may store or process information outside Saskatchewan or Canada. In those locations, information may be subject to the laws and lawful access rules of the relevant jurisdiction.
8. Cookies and analytics
The website may use essential cookies and similar technologies for functionality, security, forms, scheduling, preferences and analytics. Browser settings can restrict cookies, although parts of the website may then function differently.
9. Safeguards
Reasonable administrative, technical and organizational safeguards are used based on the sensitivity of the information. No online system can be guaranteed completely secure, so information should not be sent through website forms if it is not necessary for the requested service.
10. Retention
Personal information is kept only as long as reasonably necessary for the purposes described, to provide services, maintain records and meet legal, tax, accounting or dispute-resolution obligations. Information is then deleted, anonymized or securely disposed of where practical.
11. Access, correction and privacy choices
You may request access to personal information under our control, ask for corrections, or withdraw consent where applicable. Identity may need to be verified. Some information may be withheld where law permits or requires. Requests should be sent to [email protected].
12. Children
The website and services are intended for adults unless a specific written arrangement with a parent or legal guardian has been made. We do not knowingly seek personal information from children for general marketing.
13. Third-party links
The website may link to third-party websites or platforms. Their privacy practices are governed by their own policies, and Tyler Mitchell Mindset is not responsible for those practices.
14. Questions and complaints
Please contact us first at [email protected] so we can investigate and respond. You may also contact the Office of the Privacy Commissioner of Canada or another applicable privacy regulator.
15. Updates
This Policy may be updated as services, technology or legal requirements change. The revised effective date will appear above. Material changes may also be communicated through the website or directly where appropriate.